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PERSONALIZATION

$6.50
TitlePERSONALIZATION

% of profits donated to support front line workers

Free shipping on orders over $150

PERSONALIZATION

$6.50 CAD

Customer Reviews

Based on 4 reviews
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A
Anonymous
Personalization not embroidered

I was disappointed with the personalization on my item of clothing. It is not embroidered, but rather stamped on. As a healthcare worker, clothes need to be washed frequently and I’m concerned the personalization will start to peel off with washes. I have ordered personalized clothing from other companies before and it has always been embroidered. For the price of this item, I was disappointed and likely would not order from them again unless there was an option for embroidery.

Hi Lucy,

We’re sorry you were disappointed with your item. Our logos are not stamped on—we use professional-grade Direct to Film (DTF) transfers, designed for durability and frequent washing.

Embroidery was not included in your order, and while we do offer it upon request, we didn’t receive a request from you. Our product descriptions don’t state embroidery as a default option, but we’re always happy to discuss customization options if needed.

We appreciate your feedback and would have gladly worked with you to ensure you got exactly what you wanted if we had heard from you prior and you needed clarification. We hope to work with you in the future on something that better fits your expectations!

Best,
Jensyn, Owner

A
Avalon Jewels
It's mine!

I enjoy the option of picking a logo. Not everyone needs to look the same. And putting names on products - helpful for patients and staff.

K
Katelyn Carson
Beautiful and Comfortable

The sweaters are extremely comfortable and soft ( they fit large. I would size down) The t shirts are also lovely and I would stick to your regular size with them. Very happy with my order and our team is planning another group order already 🙂

C
Chrissa Krahn
Cute and comfy

Love my front line shirt! It’s a really nice material and cute design for work!

FAQ

How does sizing work for The Front Line apparel?

Our unisex sizing is generally the same as women’s, just more roomy as they are not a tapered women’s cut. If you want fitted, size down. If you prefer a more relaxed fit, order your regular size. To help you find the perfect fit, we have a detailed size guide available on our website. This guide will help you compare your measurements to our sizes.

Is the sizing consistent across all The Front Line's clothing items?

For the most part, yes. We strive to maintain consistency in our sizing across all our clothing lines. However, due to the nature of different fabric and style cuts, there may be slight variations. Always check the size guide for each product before ordering.

What if my size is in between two of the sizes you offer?

If you're in between sizes, we generally recommend sizing up for a more relaxed fit, or sizing down for a snug fit. However, this might vary based on personal preference and the specific clothing item. Be sure to check our size guide for each product for more information.

Can I get my shirt customized with my name or department?

Yes! Several of our shirts are customizable, as are our scrubs. Add your name, title and more. See Customizable Apparel for the complete selection.

Can you tell me more about the quality and ethical sourcing of The Front Line's apparel material?

Absolutely! At The Front Line, we believe that quality and ethics go hand in hand. We're committed to providing superior, long-lasting apparel that doesn’t compromise on comfort or our responsibility to the planet. Our fabric is designed with a unique blend that’s not just incredibly durable and comfortable, but also ethically sourced. This means that when you wear our apparel, you're not just choosing comfort and style, you're also supporting sustainable practices and fair work conditions.

Shipping & Returns

How long will my order take to ship?

Please allow 14 business days for processing as our orders are made to order. Each item is ordered and pressed specifically for you. 

If you have ordered from a live unit order, please review the team order process. Team ordered items are sent as one package to the organizer of the unit up to 6 weeks after the ordering cut off date. 

What is your return / exchange policy?

We have a 30-day exchange policy on all items excluding Team/Custom ordered items. You have 30 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. The item you return must meet all of the return guidelines listed above.

We do not accept returns on items that have been customized in any way. We do not cover the shipping cost to return the items back to us.

If it is an exchange, we will cover the shipping cost to return the exchanged items back to you.



For more information please see our
Exchange Policy

About us

Meet The Founders

At the heart of The Front Line is our passionate mother-daughter duo, Jensyn and Carmen. Jensyn, a former nurse, was no stranger to the challenges of finding comfortable and functional scrubs and work attire that could withstand a long shift without sacrificing style.

Custom Comfort

At The Front Line, our mission is to empower and celebrate the everyday heroes who dedicate their lives to serving others. Our premium shirts and scrubs keep you feeling at ease–and looking sharp–during those rigorous days on the front lines.

Ethically Sourced, Earth Friendly

Lasting comfort without sacrificing style. Crafted with the finest long-staple cotton and eco-conscious practices, our clothing not only offers exceptional comfort but also supports a greener planet, making you feel great inside and out.

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